Customer reviews of Automatic Cars Ltd - Welling Kent

By Steve on 16 April 2025 | Verified purchase

My experience with manager Tom, young salesman Harry and owner Ray in buying a low mileage automatic car, with part-exchange, was of a team committed to providing a most comprehensive and rather unique service. Bought in only from reputable sources, their low mileage car stock is always worth reviewing , and it is a pleasure to recommend them.

Reply from Automatic Cars Ltd - Welling Kent on 17/04/25

Thank you so much for your kind feedback and recommendation. We're really pleased to know your experience with us was a positive one. Providing quality cars and a straightforward, supportive service is something we take pride in, and it means a lot to see that reflected in your review. We truly appreciate your support and hope you enjoy your new car. Best Regards Tom

By Jeffrey Dooley on 14 April 2025 | Verified purchase

The whole experience was great, never felt pressured in any way and Stuart was very accommodating. Great range of cars at competitive pricing

By Anonymous on 05 March 2025 | Verified purchase

Friendly, attentive, helpful and informative staff. Easy and straightforward purchase with no problems. Highly recommend.

By Anonymous on 26 February 2025 | Verified purchase

Very caring and thoughtful service excellent

By Anonymous on 20 February 2025 | Verified purchase

Excellent customer service very knowledgeable and helpful.

By Anonymous on 10 February 2025 | Verified purchase

Very good service

By Anonymous on 22 January 2025 | Verified purchase

I have bought cars from here for 20 years. The service is always spot on. Friendly and efficient. I wouldn't buymfrom anywhere else.

Reply from Automatic Cars Ltd - Welling Kent on 22/01/25

Thank you so much for your fantastic feedback! We truly appreciate your loyalty over the past 20 years—it means the world to us. We're delighted to hear that you've found our service friendly and efficient time and time again. We’re proud to have earned your trust and look forward to helping you with your next car when the time comes. Thanks again for choosing Automatic Cars LTD

By Ian Bruce on 17 January 2025 | Verified purchase

They were helpful & honest. 3rd time we have bought a car from them & they have all been excellent.

Reply from Automatic Cars Ltd - Welling Kent on 18/01/25

Thank you for your kind feedback! We're delighted to hear that you found us helpful and honest. It’s truly an honour that you’ve chosen Automatic Cars LTD for the third time and that you’ve been pleased with all your purchases. We greatly appreciate your loyalty and look forward to assisting you again in the future!

By Janette Colliver on 19 December 2024 | Verified purchase

This is our third car that we have bought from here. I had already put a deposit down with another Trader but then realised that Automatic Cars also had one although it was a year older. Went along and as always the service you receive is above and beyond expectations and was also made a higher offer for trading in my car. Was told I could have taken it away that day if I needed to but asked if I could collect it a week later which was not a problem. Then on the day of collection they rang me to advise that they had noticed a scratch on the wheel so had arranged for it to be fixed, I don't think many Traders would have gone to that length but they went that extra mile. Really appreciated so thank you.

By Anonymous on 20 November 2024 | Verified purchase

I found them to be a genuine honest dealer. I had a car to trade in so I sent them the online auto trader valuation on my car which they agreed, which relieved me of having to deal with tyre kickers for slightly more money. Due to my circumstances I was unable to view the vehicle but all information confirming its history etc was forwarded and the online photos were fantastic as to its condition. As I was not a million miles away so Tom agreed to bring the car over for a viewing and a test drive, viewing my trade in at the same time, all under no pressure. Needless to say the deal was done along with Tom dealing with all the paperwork for the change over, tax etc along with answering all my questions. On my experience I would have no problem recommending them for a great vehicle and one of the smoothest transactions I have had. 10/10.

Reply from Automatic Cars Ltd - Welling Kent on 20/11/24

Thank you so much for your kind words and for sharing your fantastic experience with Automatic Cars Ltd! We are delighted to hear that you found our service genuine and honest, and that we could make the process of trading in your car and purchasing your new vehicle smooth and hassle-free. Our goal is to provide every customer with a seamless, pressure-free experience, and it’s wonderful to know that our team was able to assist you with everything from answering your questions to handling all the paperwork and logistics. We’re especially glad that the convenience of delivering the car for a viewing and test drive worked well for you. Your recommendation means the world to us, and we’re delighted that you rated us 10/10. Thank you for choosing Automatic Cars Ltd, and we hope you enjoy many happy miles in your new vehicle. If you ever need anything in the future, we’re here to help!